Hi, Just start a new thread so we can have the prudent step process for the removal of the mortgage balance. My question is (part of Mumbai RTO). What documents and forms should I charge to the banks (other than the vehicle documentation submitted initially, after paying the loan in full? Once the documents are received, the forms are filled for the elimination of the advance? Once the documents are sent to the RTO issuing a receipt. If this process is carried out by an agent, can we expect a receipt from the agent. Does the RTO to issue a new smart card RC after the mortgage is removed. If yes, how long does it take to get the new smart card?